Legal
Website & sales terms
These are the general rules for using this website and buying from us. They apply to normal online orders as well as quotations, bulk purchases, RFQs and tender-related transactions unless a separate written agreement says otherwise.
Last updated: 8 September 2026Using these terms
By using this website, creating an account, placing an order or submitting a quotation request, the user agrees to these Terms to the extent they apply to the relevant activity. A separate written quotation, purchase order, tender award or project agreement may add to or vary these Terms for that transaction.
About the seller
The website is operated for Corporate Furniture Kenya. Business enquiries can be sent to sales@corporatefurniturekenya.co.ke, by phone at 0142795038, or through the Contact page.
Current business location: Liberty Plaza, 1st Floor, Mombasa Road, Opposite The Imaara Mall, Nairobi, Kenya.
Product descriptions, photos and specifications
we aim to present product names, descriptions, images, categories, prices and other information accurately. Product images are intended to help customers understand the item, but screen colour, lighting, image perspective, natural material variation and production changes may cause minor differences between an image and the delivered product.
Dimensions, finishes, capacities, materials, ergonomic claims, certifications or warranties should be treated as confirmed only where they are expressly stated for the relevant product or in a written Corporate Furniture Kenya quotation/specification.
Stock availability and changes
Products may become unavailable, be discontinued, change price or require a different lead time. Adding an item to a cart does not reserve stock indefinitely. If a paid or confirmed order cannot be supplied as expected, we will contact the customer to discuss an alternative, revised timeline or refund as appropriate.
Prices and additional charges
Unless a different currency is clearly shown, prices on the site are in Kenyan shillings (KSh). Delivery, taxes, project charges, customisation or other costs may be shown separately where applicable.
If a clear pricing or data-entry error is discovered before fulfilment, Corporate Furniture Kenya may pause the affected transaction and contact the customer to confirm the correct price or cancel/refund the affected item rather than knowingly fulfil an obvious error.
Ordering through the website
When online checkout is available, an order is placed by selecting the required products, supplying the requested checkout details and submitting the order. The customer remains responsible for checking product, quantity, contact and delivery information before submitting.
Automatic website messages acknowledge that information has been received; where further stock, payment or delivery confirmation is required, we may contact the customer before fulfilment.
When we may decline or cancel an order
we may decline or cancel an order where the item is unavailable, payment cannot be verified, delivery is impracticable, there is a suspected fraud/security issue, the order contains a material pricing error, or another legitimate reason prevents fulfilment.
Where Corporate Furniture Kenya cancels an order after receiving money for an unfulfilled item, the relevant amount will be refunded through an appropriate method.
Quotations and procurement requests
Bulk orders, office setups, procurement schedules, RFQs and tender requirements can be submitted through the Request a Quote route. A quotation is based on the information available at the time it is prepared.
A quotation may specify validity period, product specification, quantities, lead time, payment terms, delivery terms or other transaction-specific conditions. Those written terms form part of the transaction if the quotation is accepted.
Specifications supplied or approved by the customer
For customised, made-to-order or project furniture, the customer is responsible for reviewing and approving the stated dimensions, finish, colour, layout, quantity and other specifications before production or committed sourcing begins.
Corporate Furniture Kenya is not responsible for a mismatch caused solely by inaccurate measurements, specifications or approvals supplied by the customer, except to the extent Corporate Furniture Kenya expressly accepted responsibility for measuring or designing the relevant requirement.
Payment arrangements
Current payment arrangements include cash/M-PESA on delivery and bank transfer. A quotation or order may contain a different agreed payment schedule for custom, bulk, institutional or project purchases.
Customers should rely only on payment instructions confirmed through our official channels. If payment details appear unusual or unexpectedly change, contact Corporate Furniture Kenya before sending money.
Delivery, assembly and collection
Delivery, assembly, failed-delivery and collection arrangements are described in the Delivery Information policy. Transaction-specific written delivery terms take precedence where expressly agreed.
Responsibility after handover
Please check goods at handover. Once goods have been delivered or collected and accepted, the customer is responsible for reasonable care, safe use and protection of the products, subject to any continuing rights relating to defects, incorrect supply or other matters that remain our responsibility.
Returns and refunds
Returns, exchanges, defects, restocking charges and refunds are governed by the Returns & Refunds Policy together with any mandatory legal rights.
Warranties and caring for products
A commercial warranty applies only where Corporate Furniture Kenya or the manufacturer expressly states one for the relevant item. Customers should follow reasonable product-care, assembly and use instructions. Damage caused by misuse, unauthorised alteration, unsuitable environment or failure to follow applicable care instructions may fall outside a commercial warranty.
Account security
Anyone who creates a website account are responsible for keeping login credentials confidential and for notifying Corporate Furniture Kenya if they reasonably believe the account has been compromised. Corporate Furniture Kenya may suspend or restrict an account where necessary to investigate misuse or protect the website.
Permitted use of the website
Do not use the website to attempt unauthorised access, introduce malware, overload website infrastructure, scrape or copy content in a way that violates applicable rights, submit fraudulent orders, upload malicious files or interfere with another user’s access.
Corporate Furniture Kenya may block or restrict activity reasonably believed to threaten website security, other users or business operations.
Content ownership and intellectual property
Unless otherwise stated, Corporate Furniture Kenya website branding, layout, original copy and site-specific design materials are protected by applicable intellectual-property rights. Third-party product photographs, brand names and manufacturer materials remain the property of their respective owners where applicable.
Website content may be viewed and used for normal shopping, procurement and reference purposes. Republishing or commercially exploiting protected content without permission may infringe applicable rights.
External websites and services
The website may use or link to third-party services such as maps, couriers, analytics, advertising platforms, payment/banking services or social/communication platforms. Third-party services operate under their own terms and privacy practices.
Website interruptions and mistakes
we aim to keep the website available and accurate but does not promise uninterrupted or error-free operation. Maintenance, hosting incidents, internet outages, software faults and circumstances outside Corporate Furniture Kenya’s control may temporarily affect access.
Liability and rights that cannot be excluded
Nothing in these Terms excludes or limits liability or consumer rights where exclusion is prohibited by law. To the extent legally permitted, Corporate Furniture Kenya is not responsible for indirect or consequential loss arising solely from website downtime, third-party service failure or customer misuse of products.
Where Corporate Furniture Kenya is legally responsible for defective goods, incorrect supply or another breach, the available remedies are determined by the circumstances, the agreed transaction terms and applicable law.
Events beyond reasonable control
Corporate Furniture Kenya is not expected to perform an obligation on the original timetable where performance is prevented or materially delayed by an event outside reasonable control, including severe weather, transport disruption, public restrictions, supplier interruption, industrial action, security incidents, major system outages or similar events. we will make reasonable efforts to communicate material effects and resume performance when practicable.
Complaints and resolving disputes
Customers should raise a complaint through our contact channels or sales@corporatefurniturekenya.co.ke, providing enough information for the issue to be investigated. we will aim to resolve genuine complaints in a practical and fair manner.
Applicable law
These Terms and Corporate Furniture Kenya transactions are governed by the laws of Kenya, subject to any mandatory rights or jurisdiction rules that apply to a particular customer or transaction.
Changes and interpretation
we may update these Terms when business processes, website features or legal requirements change. If one provision is found unenforceable, the remaining provisions continue to apply to the extent legally possible. A delay in enforcing a right does not automatically mean that the right has been permanently waived.
These website policies explain Corporate Furniture Kenya’s current operational terms. They are not intended to exclude or reduce any consumer or data-protection right that cannot lawfully be excluded under applicable Kenyan law.